Sometimes it can be very difficult to communicate a message of trust because trust is like an egg – it must be handled carefully. Once it’s broken, it’s impossible to restore it like it was before.

That is why we are very proud to have the trust of some of the region’s finest establishments to carry out their plumbing work.

As we are a local company we can ensure our prices are competitive across Edinburgh, Fife and Central Scotland without compromising in any way the quality of work. All our work is completely guaranteed and we are covered by a comprehensive public liability insurance.

Should any part of your job not be to the high standards you are entitled to expect we will deal with your issues effectively, efficiently and with integrity. We constantly strive to be the company that you can trust and to provide our clients with a service that not only reaches, but exceeds, their expectations.

First Call Plumbers – Emergency Service

First Call Plumbers have their unbeatable 24 Hour Emergency Service for businesses and consumers throught the Edinburgh and Lothian areas. We aim to be with you within the hour – 24 hours a day – 365 days a year.

Our plumbers are able to tackle any plumbing, heating or drainage situation including:

To use this emergency service, call an experienced plumber direct on the emergency mobile number 07831-632-799 or call our office number 0131-669-1007.

If your need is not urgent, you can also email us at enquiries (at) firstplumber.com or fill in our contact form here.

Our emergency plumbing service provides a rapid emergency response, however, it’s still best to prevent disasters in the first place. Check out our website and you will find quite a few top plumbing tips to prevent plumbing emergencies. Especially valuable are our Spring, Summer, Autumn and Winter tips which can be found by clicking here.

There are several types of plumbing emergencies that can occur, but the first step in all solutions is to turn off the water in the supply line that feeds the leaking pipe or fixture. If it happens that the point of the leak is hidden or there is no valve in the branch line leading to the leak, you will have to shut off water to the entire house.

If you live in a climate where there is a danger of freezing, the main shutoff valve is usually located in the ground floor. In warmer climates the valve may be located outdoors. If you have a pumped well system, shut off electricity to the pump and call a plumber.

In a case where you are unable to close the shut off valve, contact your local water authority immediately, so that water can be turned off at the main. If the water rises to the level of electrical cords and outlets, there is a possibility that it could be carrying an electrical current. Do not attempt to go near the water until you shut off electricity to the circuits affected. If you are unable to reach the breaker or fuse panel safely, have the power company shut off the electricity to your home.

Who is responsible for drains and sewers?
Responsibility for drains and sewers lies with different people.

Homeowners or occupiers are responsible for a home’s drains up to their property boundary. If you’re responsible for maintaining drains, this may be covered by your house insurance for any damage.

When the drainpipe from a bath, sink, shower, or water-using appliance becomes blocked, turn off the tap or appliance that flows into the drain. If you are unable to remove the obstructing object with a plunger, call a plumber. Do not attempt to use a snake or other such tools, as they will only damage expensive fixtures. You should also never use a drain cleaner to open a totally blocked drain. It mixes with the water, forming a caustic solution.

There are several types of plumbing emergencies that can occur, but the first step in all solutions is to turn off the water in the supply line that feeds the leaking pipe or fixture. If it happens that the point of the leak is hidden or there is no valve in the branch line leading to the leak, you will have to shut off water to the entire house.

If you live in a climate where there is a danger of freezing, the main shutoff valve is usually located in the ground floor. In warmer climates the valve may be located outdoors. If you have a pumped well system, shut off electricity to the pump and call a plumber.

In a case where you are unable to close the shut off valve, contact your local water authority immediately, so that water can be turned off at the main. If the water rises to the level of electrical cords and outlets, there is a possibility that it could be carrying an electrical current. Do not attempt to go near the water until you shut off electricity to the circuits affected. If you are unable to reach the breaker or fuse panel safely, have the power company shut off the electricity to your home.

We can help you with:

• Cracked or leaking drains and pipes
• Fractured drain in Edinburgh
• Joint displacements in pipes and drains
• Cutting out tree root mass from drains
• Ground movement causing drain problems
• Ditch drainage problems in Edinburgh
• Land drainage problems in Edinburgh
• Overflowing or leaking septic tanks & cesspits
• Bellied drain in Edinburgh
• Blocked toilets and blocked showers
• Collapsed drain in Edinburgh
• Bellied pipework in Edinburgh
• Vehicle activity affecting drains in Edinburgh
• French drainage problems in EDINBURGH
• Tree roots damaging drains in EDINBURGH
• Deformed pipework in Edinburgh
• CCTV-controlled cutting problem
• Overflowing or blocked drain pipes
• Problems with shared drains
• Blocked or broken Edinburgh drains
• Broken or blocked sewers or sewage pipes
• Longitudinal cracking in drains
• Failed or broken soakaways in EDINBURGH
• Water level problems in EDINBURGH
• Build-up of fat, grease, or detergent in drains
• Concrete, cement or builders’ rubble in drain
• Clogged or broken pipes in Edinburgh

If you live in a climate where there is a danger of freezing, the main shutoff valve is usually located in the ground floor. In warmer climates the valve may be located outdoors. If you have a pumped well system, shut off electricity to the pump and call a plumber.

In a case where you are unable to close the shut off valve, contact your local water authority immediately, so that water can be turned off at the main. If the water rises to the level of electrical cords and outlets, there is a possibility that it could be carrying an electrical current. Do not attempt to go near the water until you shut off electricity to the circuits affected. If you are unable to reach the breaker or fuse panel safely, have the power company shut off the electricity to your home.

Frozen Pipes
Even with the variety of freeze- resistant pipe products available, there is still a chance that your pipes could freeze. If this happens, slowly thaw the pipe with a hair dryer, or with towels soaked in hot water. By heating the pipe slowly, you are preventing the pipe from breaking. You do not want to heat the pipe with a torch, as it could start a fire. In order to prevent frozen pipes, you should never leave your home unheated during cold weather.

If you live in a climate where there is a danger of freezing, the main shutoff valve is usually located in the ground floor. In warmer climates the valve may be located outdoors. If you have a pumped well system, shut off electricity to the pump and call a plumber.

In a case where you are unable to close the shut off valve, contact your local water authority immediately, so that water can be turned off at the main. If the water rises to the level of electrical cords and outlets, there is a possibility that it could be carrying an electrical current. Do not attempt to go near the water until you shut off electricity to the circuits affected. If you are unable to reach the breaker or fuse panel safely, have the power company shut off the electricity to your home.

Leaks
In the event that a pipe leaks or breaks, or a joint loosens, immediately turn off the main shutoff valve to prevent water damage. Next, turn off your hot water heater by turning off the circuit breakers and the gas supply to the hot water heater. Failure to do so can cause the hot water heater to overheat, damage the heating elements and injure anyone who unknowingly turns on a hot water tap.

You can either make the repairs yourself or call a plumber. If one of your water-using appliances seems to be leaking, the first thing to check is the trap by which the appliance drains. If it appears to be partially clogged, this could be the problem as it is probably causing an overflow within the appliance. If the drain is clear, consult the appropriate appliance repair person.

Installation of wall hung toilets is a little more problematic than with standard back to wall toilets, so it is best to seek the advice of First Call Plumbers because when installing a wall hung toilet a special bracing frame needs to be used inside the WC unit, which also houses the concealed cistern.

Wall hung toilets were initially designed for commercial applications but have become increasingly popular in domestic situations as design influences have changed, and people have looked to maximise the space they have available. They tend to be more expensive than other toilet designs.

Close Coupled Toilet - Edinburgh's First Call Plumbing

As the cistern and pan are bolted together they cannot be positioned independantly of each other. This can be a slight disadvantages if the bathroom soil pipe opening is positioned in the floor as the final position of the toilet will depend on the position of the soil pipe in the floor – if the pipe is 6 inches away from the wall the cistern will end up 6 inches from the wall.

There are some pan connectors that will partially compensate for this problem but sometimes the only option is to build a small, solid shelf at the back of the cistern to bridge the gap to the wall. If the soil outlet is in the floor but near he wall or if the outlet passed horizontally through the wall then there are no problems using a close coupled bathroom toilet.

Because regulations have been introduced to make new bathroom toilets flush with less water, cisterns can now be made much narrower than previously which has lead to some very compact designs being made available. These regulation changes also allow the use of new flushing mechanisms which are generally quieter in operation than the old syphons and work at the push of a button.

The downside of these new regulations is that the flushing performance of new bathroom toilets can be inferior to older models that have larger cisterns.

Most bathroom toilet designs now available in the UK do not require an external overflow making installation quicker, easier and neater.

Back to Wall Toilet - First Call Plumber, Edinburgh

There is usually some kind of access panel included with furniture units so that you can get to the cistern if you spring a leak.

This fitted look is becoming very popular and you can usually find toilet designs in both traditional and contemporary styles.

Wall Mounted or Wall Hung Sink - First Call Plumber, Edinburgh

Advantages:
It creates an open space in your bathroom for extra storage and it’s very easy to clean.

A wall hung sink is also known as a suspended sink and the phrase applies to other pieces in the bathroom such as toilets and bidets too, but essentially this is where the basin and pedestal are fixed to the wall but do not touch the floor. It is a more modern style than what is commonly found in the UK, although it is gaining in popularity. One of the most obvious benefits is that you can clean underneath it very easily.